Customer Service Executive

Job Summary of Customer Service Executive:

Hilton has always stayed ahead of the competition by introducing new ideas, delivering quality service and consistently achieving success. To continue this tradition, they are in the process of finding a Customer Service Executive.

Responsibilities of Customer Service Executive:

• Conducts daily front desk operations.
• Furnishes supportive, informative, and directive service to ensure that customers are constantly satisfied.
• Deputizes and schools team members on the specifics of their job. Keeps an eye on the lobby traffic to determine if any changes to staffing are necessary.
• Resolves customer complaints.
• Coordinates, schedules, and supervises staff to ensure that work is completed efficiently and effectively.

Respect: We value diversity and inclusivity, treating everyone with dignity and empathy:

• Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following
• key attributes: Quality Productivity Dependability Customer Focus Adaptability Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions.

Benefits of Customer Service Executive:

• Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its Link Removed .
• Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.
• Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.